Skip to content

Information on data protection at a glance


Strict data protection standards are an integral part of the Deutsche Post DHL Group's brand, much as the security of our IT systems is of the utmost importance for our company. As a global company whose business model is founded on networking and exchanging sensitive data, we believe that we have a special responsibility here.

The following notes summarize how we go about processing the data made available to us. Please consult the General Part for information that applies to all our products and services. The section entitled Products and Services contains more in-depth information on data processing.

A) General information

B) Data processing

On our web platforms and apps

Web platforms

By using our websites, you have given your consent to the use of cookies in accordance with Article 6 (1) letter a GDPR. If you wish to withdraw your consent, you can use the opt-outs described in the following paragraphs.

C) Products and services

You can find data protection information on parcel products at

You can find data protection information on EPOST services at

You can find data protection information for Postident and Post ID at


Domestic and international mail, including additional services, postcards and other mail products (including franking methods and payment procedures)

Redirection and storage services

PO boxes

Further services