Where is my shipment?

You can access the Deutsche Post shipment tracking system here.
 

For United Kingdom:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination. In the United Kingdom, this is Royal Mail. Shipment numbers start with LY/ RS / RR /RC. Click here for the link to their website. As soon as your shipment has a first scan at Royal Mail, you can follow the shipment there.
  • Do you have a track & trace question with a delivery address abroad? Click here for the link to the international website of Deutsche Post.
  • Do you have a shipment number starting with CY/ CS? Please contact DHL via https://www.dhl.com/global-en/home/contact-us.html#.WJCCJtLhAdU
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.

For Nordics:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination. In Sweden and Denmark this is "postnord". Shipment numbers start with LY/ RS / RR /RC. 
  • As soon as your shipment has a first scan at postnord, you can follow the shipment via www.postnord.se for Sweden and www.postnord.dk for Denmark.
  • If the recipient of your shipments is in Finland, Posti is the local postal company. Tracking information can be found here: www.posti.fi. For Norway please have a look on the website of Bring at www.bring.no 
  • Do you have a track & trace question with a delivery address abroad? Visit  https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB to check the status of your shipment.
  • Do you have a shipment number starting with CY/ CS or JGVL? Please contact DHL via https://www.dhl.com/global-en/home/contact-us.html#.WJCCJtLhAdU
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.

For Switzerland:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination. In Suisse, this is "Die Post". Shipment numbers start with LY/ RS / RR /RC. As soon as your shipment has a first scan at "Die Post", you can follow the shipment via https://service.post.ch/ekp-web/ui/list.
    If the recipient is located in another country, please visit the homepage of the respective national postal company in the destination country.
  • Do you have a track & trace question with a delivery address abroad? Visit  https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB to check the status of your shipment.
  • Do you have a shipment number starting with CY/ CS or JGVL? Please contact DHL via https://www.dhl.com/ch-en/home/contact-us.html
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.

For France and Spain:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination.
    In France, this is LA POSTE. Shipment numbers start with LY/ RS / RR /RC. For tracking, click here.
    In Spain, this is CORREOS. For tracking, click here. As soon as your shipment has a first scan, you can follow the shipment on the local webpages there.
  • Do you have a track & trace question with a delivery address abroad? Visit https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB to check the status of your shipment.
  • Do you have a shipment number starting with CY/ CS? Please contact DHL for Spain via the following website: https://www.dhl.com/es-es/home/contactar-con-nosotros.html. For France please click here: https://www.dhl.com/fr-en/home/contact-us.html 
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.

For Austria:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination. For Austria is the "Post". Shipment numbers start with LY/ RS / RR /RC. As soon as your shipment has a first scan at the "Post", you can follow the shipment via https://www.post.at/en/sv/track-and-trace-search. If the recipient is located in another country, please visit the homepage of the respective national postal company in the destination country.
  • Do you have a track & trace question with a delivery address abroad? Visit  https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB to check the status of your shipment.
  • Do you have a shipment number starting with CY/ CS or JGVL? Please contact DHL via https://www.dhl.com/at-en/home/contact-us.html 
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.

For the Netherlands & Belgium:

  • Are you a private customer and do you have a track & trace question about an international shipment from Deutsche Post? These shipments are handed over to the national postal company in the country of destination. In the Netherlands, this is PostNL. Shipment numbers start with LY/ RS / RR /RC. As soon as your shipment has a first scan at PostNL, you can follow the shipment via https://www.internationalparceltracking.com 
    In Belgium this is Bpost. You can follow the shipment after first scan at Bpost via https://track.bpost.cloud/btr/web/#/home?lang=en
  • Do you have a track & trace question with a delivery address abroad? Visit  https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB to check the status of your shipment.
  • Do you have a shipment number starting with CY/ CS or JGVL? Please contact DHL via https://www.dhl.com/nl-en/home/contact-us.html
  • If you cannot find the track & trace status of your shipment online, please contact the sender. We are unable to provide you any further information.
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